FAQ

Here you’ll find answers to the most frequently asked questions.

Yes, employees are automatically notified via SMS and email when they receive an invitation to join, are assigned new content, or need a reminder about pending tasks. SMS notifications can be turned off in each employee’s profile settings.

Users log in with their assigned email address and a password they create themselves. You can generate login credentials manually for individual employees or upload a completed CSV form to create accounts for multiple users at once.

Yes. Small businesses can work perfectly with the basic setup, without needing separate divisions. For larger businesses, the system offers Division Admin accounts, allowing you to manage users and content efficiently across different company units.

Yes, the platform supports multilingual content, and employees can choose the language they’re most comfortable with, if it’s available. The AI Assistant responds in the same language the question was asked, even if the source content is in a different language — it’s automatically translated. However, when changing the system language, However, when the language is changed, only the system language is updated. Training content is not translated automatically, as this could affect the accuracy of the information.

To start using CoFive, simply book a meeting with our team. During the call, we’ll discuss your needs and prepare a tailored offer along with a collaboration plan.

Yes, the number of employees and departments can be adjusted at any time – you can add new ones or remove existing ones. Everything can be easily managed in your account settings.

Yes, CoFive works seamlessly on both mobile and desktop. Everything is designed to ensure smooth learning – wherever you are.

Hear from our users

Using the platform has made it much easier to organize training and track team progress. CoFive has been especially helpful in creating a motivational program, evaluating employees, and quickly finding answers through their AI assistant and internal documentation – it significantly saves time and effort.

Karolina Petkevičė
Brand & Communication @ Hotel Rėja

The platform is very easy to use – everything is clear from the very first minute, making the learning process smooth and enjoyable. The CoFive AI knowledge assistant saves a significant amount of time, as employees get answers instantly. The support team is fast, professional, and at the same time very approachable and helpful.

Rolandas Bagdonas
CEO @ Atoria

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